Via Randy Gage! Tweet This! ATwitter Manifesto

by Dr. Rick Goodman on February 27, 2009

Randy Gage wrote this and it’s the best thing I’ve read about Twitter yet. I think it’s so good I’m reprinting it in its entirety. Thank you, Randy.

 

 
By Randy Gage February 27th, 2009

 

So last December I loaded up the car with books, CDs and ebooks, and went down to spend a week in Key West.… Read more...

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Dr. Rick GoodmanVia Randy Gage! Tweet This! ATwitter Manifesto

Quality Staff Equals Productive Practice.

by Dr. Rick Goodman on February 19, 2009

It’s been my experience and the experience of thousands of doctors around the world who understand that a high quality staff can affect the ultimate outcome of their patients response to treatment.  I have found that many times the patients will share their experiences with the staff when they feel uncomfortable sharing them with the doctor.… Read more...

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Dr. Rick GoodmanQuality Staff Equals Productive Practice.

Three Keys to Excellent Customer Service

by Dr. Rick Goodman on February 17, 2009

If you’re like me and I know many of you are out there, when it comes to customer service there are certain traits that stand out and can make or break a business. The three simple traits that I have noticed in businesses that deliver first-class service are the following:

  1. They Listened to the Customer: How many times have you gone to a store or restaurant and asked for something specific, maybe it was just the temperature that you wanted your entrée to be served at and you felt that nobody was listening to you.
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Dr. Rick GoodmanThree Keys to Excellent Customer Service