Review Process Basics - Dr. Rick Goodman

Managing Employees to Optimal Engagement

by Dr. Rick Goodman on October 2, 2017

Employee engagement doesn’t happen by accident, nor does it start with the employees themselves. If you want engagement to rise at your company, it’s important to take initiative—and that’s something that begins with leaders, managers, and supervisors.

If you’re in a position where there are employees reporting to you directly, that means you have considerable sway over engagement. The question is, what can you do to increase that engagement?

What Leaders Can Do to Improve Engagement

Make face-time a priority. Daily or at the very least weekly huddles, where you meet with your team to provide direction and field questions, is an important way to show your investment in each employee.

Set clear expectations. Define what each person’s role is, specifically, and make it clear to them how they add value and how they contribute to the overall mission.

Let your team members do what they do best. Assign projects and responsibilities based on what people are good at and what they enjoy; play to strengths as much as you can.

Listen to what your employees are saying. When team members come to you with input or suggestions, actively listen; be silent while they speak, rather than inserting yourself into the conversation. Then talk with them about their request. You may not follow through on their advice, but make them feel heard and valued.

Keep everyone on the same page. Be able to clearly identify the mission and purpose of your company; to articulate it to your team regularly; and to show how everything you’re doing connects back to that sense of mission. Allow your team members to feel like they are part of something bigger than themselves.

Engagement won’t happen unless you nurture it—and that’s something leaders can do starting now, by following these guidelines.

Dr. Rick Goodman CSP is a thought leader in the world of leadership and one of the most sought after conference keynote speakers on leadership, engagement, and business growth in the United States and internationally.

He is the author of the books Living A Championship Life “A Game Plan for Success” and My Team Sucked “10 Rules That Turned Them Into Rock Stars.” He is also the co-author of the book Jamie’s Journey: Travels with My Dad, written with his sixteen-year-old daughter Jamie.

Dr. Rick is famous for helping organizations, corporations, and individuals with systems, strategies, and solutions that encourage engagement, resulting in increased profits and productivity without having the challenges of micromanaging the process. Some of Dr. Rick’s clients include Heineken, AT&T, Boeing, Cavium Networks, IBM, Hewlett Packard, and Franklin Templeton Investments.

You can contact Dr. Rick at or call 888-267-6098.

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