Losing Sales Reps—But Keeping Your Customers

by Dr. Rick Goodman on March 28, 2018

Great sales reps nurture real relationships with their customers—but what happens when that relationship is severed?

I see it all the time. A sales rep leaves the company, for whatever reason, and customers start getting antsy. They seize the opportunity to look for a better or cheaper product elsewhere.… Read more...

read more
Dr. Rick GoodmanLosing Sales Reps—But Keeping Your Customers

Should You Tell Your Boss When You’re Not Engaged at Work?

by Dr. Rick Goodman on December 20, 2017

Employee engagement matters, and there are many factors that can drive it—or, conversely, diminish it. One of the primary ones is leadership. Simply put, the person you work for—your boss, manager, or team leader—can actively promote or diminish the enthusiasm you feel for your work.… Read more...

read more
Dr. Rick GoodmanShould You Tell Your Boss When You’re Not Engaged at Work?

How to Get Better at Networking

by Dr. Rick Goodman on April 19, 2017

It’s often said that, in order to be successful, you’ve got to surround yourself with the right people—the best people. The smartest people. I don’t necessarily think this is wrong, but it might be misleading. You see, all this focus on finding the best people puts a lot of emphasis on what they can do for you.… Read more...

read more
Dr. Rick GoodmanHow to Get Better at Networking

How to Manage Employee Burnout

by Dr. Rick Goodman on March 27, 2017

Employee stress is serious business, and it can lead to any number of problems. Employees who are stressed tend to be less engaged in their work. Their morale is lower, which means your employee retention can suffer. Stressed employees are also less healthy, which can mean more sick days and higher insurance costs.… Read more...

read more
Dr. Rick GoodmanHow to Manage Employee Burnout

How to Boost Creativity (Without Falling into a Rut)

by Dr. Rick Goodman on January 25, 2017

There’s a common misconception about creative people, I’ve found. The misconception is that the people who are bursting with brilliant ideas tend to be highly spontaneous, a little chaotic, not necessarily organized… people who simply allow their ideas to flow freely, without being impeded by too much structure.… Read more...

read more
Dr. Rick GoodmanHow to Boost Creativity (Without Falling into a Rut)

5 Simple Ways to Kickstart Your Creativity

by Dr. Rick Goodman on September 14, 2016

When you’re running a business, each day brings new challenges and new opportunities. Some of these can be addressed fairly straightforwardly. Others may require some out-of-the-box thinking. That’s a problem for business owners who find that their creative juices are waning, or that they just can’t get into the right headspace for truly uninhibited problem solving.… Read more...

read more
Dr. Rick Goodman5 Simple Ways to Kickstart Your Creativity