How to Build a Company Culture That Helps Customers

by Dr. Rick Goodman on December 1, 2016

Why is culture so important? Ask any given leader and the answer you’re going to receive—as likely as not—is that culture helps retain employees and create strong teams. That’s certainly true, and certainly important. But remember, culture isn’t just your set of internal values; it’s your external ones, too, the values you put on display for the world.… Read more...

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Dr. Rick GoodmanHow to Build a Company Culture That Helps Customers

How We Should Be Thinking About Office Conflict

by Dr. Rick Goodman on October 7, 2016

If you’re like most of the leaders that I’ve met, one of your least favorite parts of the job is diffusing workplace conflicts. That conflicts would arise is, of course, inevitable: when you get people working together in close proximity, tensions are going to develop, misunderstandings are going to happen, and feelings are going to get hurt.… Read more...

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Dr. Rick GoodmanHow We Should Be Thinking About Office Conflict

How Leaders Can Enjoy TRUE Relaxation on Their Vacation

by Dr. Rick Goodman on July 26, 2016

Summer’s winding down, but there’s still plenty of time to take a vacation—and if you’re in a position of leadership, that’s something I can’t recommend highly enough.

Far too often, leaders fall into the easy trap of thinking they have to be there, hands-on, day in and day out… that the place will fall apart without them.… Read more...

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Dr. Rick GoodmanHow Leaders Can Enjoy TRUE Relaxation on Their Vacation