Are You a Micromanager?

by Dr. Rick Goodman on March 20, 2017

As part of my leadership coaching, I often ask people this question: What kind of leader do you most like to work for? This can be a helpful way to get people to understand their own style, their own needs and preferences.… Read more...

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Dr. Rick GoodmanAre You a Micromanager?

How to Handle Hard Feedback

by Dr. Rick Goodman on March 6, 2017

One of the signs of a truly great leader is a willingness to seek out feedback—and to accept it graciously, even when it’s less than positive.

Obviously, none of us like being reminded of our flaws, and we can all struggle to receive difficult truths.… Read more...

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Dr. Rick GoodmanHow to Handle Hard Feedback

How to Use Travel Delays to Your Advantage

by Dr. Rick Goodman on February 22, 2017

Nobody likes travel delays, but they can be especially frustrating when you’re an entrepreneur or an executive with a lot on your plate. When you have a million things you need to be doing, sitting in an airport is about the last thing in the world you’d like to be occupying your time with—but wait: There are ways to actually use your flight delays to mark things off your to-do list.… Read more...

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Dr. Rick GoodmanHow to Use Travel Delays to Your Advantage

How to Build a Company Culture That Helps Customers

by Dr. Rick Goodman on December 1, 2016

Why is culture so important? Ask any given leader and the answer you’re going to receive—as likely as not—is that culture helps retain employees and create strong teams. That’s certainly true, and certainly important. But remember, culture isn’t just your set of internal values; it’s your external ones, too, the values you put on display for the world.… Read more...

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Dr. Rick GoodmanHow to Build a Company Culture That Helps Customers

How We Should Be Thinking About Office Conflict

by Dr. Rick Goodman on October 7, 2016

If you’re like most of the leaders that I’ve met, one of your least favorite parts of the job is diffusing workplace conflicts. That conflicts would arise is, of course, inevitable: when you get people working together in close proximity, tensions are going to develop, misunderstandings are going to happen, and feelings are going to get hurt.… Read more...

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Dr. Rick GoodmanHow We Should Be Thinking About Office Conflict