Losing Sales Reps—But Keeping Your Customers

by Dr. Rick Goodman on March 28, 2018

Great sales reps nurture real relationships with their customers—but what happens when that relationship is severed?

I see it all the time. A sales rep leaves the company, for whatever reason, and customers start getting antsy. They seize the opportunity to look for a better or cheaper product elsewhere.… Read more...

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Dr. Rick GoodmanLosing Sales Reps—But Keeping Your Customers

Where to Start with Attention Management

by Dr. Rick Goodman on March 22, 2018

More and more leaders are rethinking the conventional wisdom about time management and workplace productivity. Instead of time management, they’re focusing on attention management—and not without reason.

I’m not opposed to time management, but it has its limitations. After all, we all have the same number of hours each day—so there’s only so much we can do to truly harness and affect time.… Read more...

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Dr. Rick GoodmanWhere to Start with Attention Management

Managing Millennials (And Avoiding Common Pitfalls)

by Dr. Rick Goodman on January 4, 2018

Chances are, there are millennials in your office—and if not, there will be. It’s a rapidly growing workplace demographic, and as such, it’s important for leaders to consider the ways to get the best out of their millennial-age employees.

There are a lot of great things about this generation, which consistently proves itself to be driven, entrepreneurial, and mission-minded.… Read more...

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Dr. Rick GoodmanManaging Millennials (And Avoiding Common Pitfalls)